guarantee

Warranty at FYARE: Your security when purchasing hardware

At FYARE SYSTEMS, we not only offer high-quality IT products, but also a warranty that gives you peace of mind and confidence when you purchase hardware from us. Whether you're purchasing a new PC, monitor, keyboard, or other IT equipment, with our warranty, you can rest assured that you're fully protected in the event of a defect.

1. Our warranty conditions

We offer a two-year warranty on all hardware products purchased from our store. This warranty is valid from the date of purchase and covers all manufacturing defects and defective components that may occur during use. Should you experience a problem with one of our products within these two years, we will quickly and easily repair or replace it.

Important warranty details:

• Validity : 2 years from date of purchase

• Scope : Coverage of manufacturing defects and defective components

• Extended options : You can optionally extend the warranty if you wish to benefit from even longer coverage.

2. What is included in the warranty?

Our warranty covers all technical defects resulting from material or manufacturing defects. The following components are included:

• Faulty hardware : This includes components such as processors, motherboards, RAM, graphics cards, hard drives and SSDs.

• Defective devices : If a device from our product range, such as a monitor or keyboard, does not work due to a manufacturing defect, we will repair or replace it.

3. What is not covered by the warranty?

There are some exceptions to the warranty. These include:

• Damage caused by improper use : If the device has been damaged by impact, water or other external influences, the warranty does not apply.

• Wear and tear : Normal wear and tear such as signs of use on keyboards or mouse buttons are not covered by the warranty.

• Software issues : Our warranty covers hardware issues only. Software errors or problems caused by viruses, malware, or improper configuration are not covered.

4. How does the warranty claim work?

If you have a problem with a product that is still under warranty, follow these steps:

• Contact our customer service : Report the defect to us as soon as possible. Our team will investigate the issue and help you take the best steps.

• Fault diagnosis and repair : We offer either repair or replacement of the faulty product, depending on the nature of the problem.

• Return and replacement : In many cases, we will send you a replacement unit while the defective product is sent for repair.

5. FYARE Care: Optional additional service

For even greater peace of mind, we offer our customers the FYARE Care Service . With this enhanced service option, you can enjoy additional benefits, such as:

• Faster processing of warranty claims : Your repair or replacement will be prioritized so that you do not have to wait long for your replacement device.

• On-site service : If necessary, we will send a technician to you to carry out the repair directly on site.

6. Why the warranty is important at FYARE

At FYARE , we know how important products are to your daily work. That's why we want to provide you not only with first-class hardware, but also with the service you deserve. With our warranty, you can be assured that we'll be there for you even after your purchase, addressing any issues quickly and professionally.

Our warranty ensures that you can rely on FYARE's quality and support even after your purchase. And if you choose the extended FYARE Care Service , you'll have even more peace of mind and benefit from an exclusive service that protects your hardware for the long term.